Please help. Laptop vs. Get it fast with In-store & curbside pickup or same day delivery. Unable to hear caller on incoming phone calls (completely dead), can make out going calls with no problem at all. You get connected with the other contact within fractions of a second. These are some of the ways to fix no sound in calls, or can’t hear other people on calls in Galaxy S4, Galaxy S3, S5, S6 and other latest models of the Samsung Galaxy phones. However I am upset that my new phone is experiencing this problem with the "I can't hear you" to the caller or person on the other end. but I can't seem to hear myself or the other caller when I'm using the phone app. My phone is Android (HTC Desire 510) with Zoiper. Can you hear other types of audio, like music, videos, or alarms? Shop online for the latest Samsung smartphones, tablets, wearables and accessories. Sometimes I can hear voice breaking up with very very faint voice but not enough to get even a word. How to Spy On Someone’s Snapchat For Free? It worked for a long time when I first got Google voice but I now on my new phone people can't hear me when I call them. Any suggestions on which apps need to enabled to get this fixed. You can give it a try and uninstall apps one by one and test out by calling others. I had several calls … Also the issue seems to be intermittent and it will work for a couple of calls … Recently I have started having an issue where callers cant hear me and I cant hear them even though the call is connected. Innov8tiv is a dynamic Web source for technology news, resources and innovation, with a special focus on the entrepreneurial advances of Africans on the continent as well as in the Diaspora. Update the software to the latest version on your device, Check the microphone and receiver of your device, Perform a Factory Data Reset on your device. Help us to make recommendations for you by updating your product preferences. Why can’t the person hear me when using Phonak hearing aids with iPhone? I have cleared my cache, factory reset my phone, turned it off and on several times, checked voice privacy settings, and anything else my device help suggested. Select from the drop downs below for steps on each of the following options: Please Note: This guide is created for Australian variant devices, if you have an international device and require further support click here to get in otuch with your Samsung subsidiary. Sometimes if it is safe to do so I can swap to loud speaker and back to Bluetooth and that will sometimes fix it. Same my mobile problem. Restart your device and then test it again. Pixel Can’t Hear Calls Unless Phone Is Rebooted Problem: When I try to make a call it will say it is calling, then will show its connected with the countdown timer but I cannot hear anyone. Note: If device is non-responsive have user remove and reinstall battery and power on device. I have just started getting a problem with my phone where the phone rings but I cant hear the caller. Assuming none of the methods above work for you, but you know your phone’s earpiece is working (for example, you can hear on WhatsApp calls, it may be time to do a full reset. Hi my name is Leslie Verizon Wireless Employee. Android: Why cant i hear the caller on my new galaxy s9; Options. Each line has a maximum load capacity. I have had a few conversations on the device but they were limited. Inspect the earpiece jack Restart your device and then test it again. A poorly placed screen protector is one of the most common causes of low volume during calls. Check out our guide Using the Voice Recorder app for more information. Try below given possible solution to fix low call volume on Samsung Galaxy S8 & Galaxy S8 phone. Stack Exchange Network . Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. The high performance electronics repair kit. Click here to learn how. Ring volume is what you need to adjust. My phone rings but I can't hear the caller and they can't hear me. What can we Expect from the VR iGaming... 5 Startup Trends You Should Implement in 2021, The Top Fire Defense Measures to Implement in Your Business, Five Accessories That Make Working in the Garage Easier. Exponent Rules: 5 Key Strategies to Solve Tough... Top 7 Best Innovations in Home Décor and... 9 Tips for a Successful Shopify Dropshipping Business, CCNA Certification Exam Information and Overview, Advanced Tech Betting Apps for iOS and Android, 8 Online Services All Startups Need To Succeed. Any help with this would be I purchased the phone on July,11th 2011. If you still can't hear, there could be a problem with that jack. It is recommended to Perform a Factory Data Reset in these circumstances. Follow edited Apr 19 '20 at 11:38. In this article we will talk about all the possible solutions to fix no sound in calls issue. If rebooting doesn't do the trick, your phone may have some … Sarah @whitewolf. Click here to learn how to perform a Factory Data Reset. I could hear the caller but they could not hear me. ○ Check to see if the microphone and receiver is blocked/dirty. This website is best viewed using Internet Explorer 11, Chrome, Safari and newer browsers. In case, nothing worked for you, just shoot a comment below and we will get back to you with another solution. One of the more common problems when making and receiving VoIP calls is when a call connects, but one or both parties hear no audio. If you can hear okay, you know the problem was with the phone. Might have to go back to iOS. Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law. Make sure there's nothing covering the speaker at the top of the front of your device. But this is not an issue anymore at speaker mode or when I am using a headset. Mine was replace it. Playback the recording to see if you can hear yourself. it was working but suddenly just stopped. All settings have been verified. The call has connected because I can see that the call timer has commenced. Pro Tech Toolkit. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more. I opened a ticket with … Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this … Sign up to join this community . I have gone to all the settings but it does not change anything. If preferred, bring it in to a local store for a hands on evaluation. Now turn off the option “From any Screen.” Once that is turned off. I can hear fine on speaker, but not without. Subscribe (RSS) Mark as unread; Mark as read; Float to top; Bookmark; Subscribe (email) Print this discussion; by Mama123. If I answer the call in Android Auto and then remove the USB cable while in the call, it doesn't work. Try to repair the app. We both have reset our phones numerous times and checked for bluetooth intereference. Are you sure to remove this product? Investigator Why cant i hear the caller on my new galaxy s9 ‎31-05-2018 10:50 PM. Contact your service provider to check the network stability or if there have been any network interruptions in your area. Solved: Hi, I have just started getting a problem with my phone where the phone rings but I cant hear the caller. Take a look at our detailed guide on factory resetting a Galaxy device. On most Android phones, there are four sliders: media volume, call volume, ring volume and alarm volume. ○ If there is sound, it is highly likely that there is 3rd party interference with the Operating System of your device. Headphone Jack is blocked. A lot of users said they disabled Google Driver and sound from calls started coming in clearly. Try making a voice call to hear if there is any sound coming from the receiver/speaker. Sometimes if it is safe to do so I can swap to loud speaker and back to Bluetooth and that will sometimes fix it. Just make sure that your phone cover or hand doesn’t block the speakers. I've tried resetting the network - this is a bit of a pain as all connections for wi-fi and bluetooth etc need to be reset afterwards, as well as a soft reset.